Privacy Policy

Last Updated: 15. 02. 2025

This Privacy Policy ("Policy") governs your use of Sokol, the analytics and security platform provided by KSoft.TECH ("we", "us", "our"). By accessing or using Sokol, you acknowledge that you have read, understood, and agree to be bound by this Policy. KSoft.TECH reserves the right to change or modify this Policy at any time without prior notice. Your continued use of Sokol constitutes your acceptance of any such changes.

1. Data Collection

We collect standard data necessary for the operation and improvement of our services. This includes, but is not limited to:


2. Use of Data

Your data is processed for the following purposes:

Please note:
By using Sokol, you consent to the indefinite storage of your data. Any data that has been anonymized will be retained permanently and is not subject to deletion requests.


3. Cookies and Tracking Technologies

Sokol uses cookies and similar tracking technologies to gather and store information on your device. These cookies are stored indefinitely unless manually removed by you. Disabling cookies may severely impact the functionality of the platform.


4. Do Not Track (DNT) Requests

While we acknowledge Do Not Track signals, we reserve the right to maintain our standard data collection practices regardless of such signals in order to ensure accurate analytics and robust security monitoring. Compliance with DNT is at our sole discretion.


5. Data Retention

All collected data is retained indefinitely. This includes:
Identifiable Data: Stored as long as necessary for the purposes outlined in this Policy.
Anonymized Data: Once data has been anonymized, it is permanently retained and will not be deleted under any circumstances.


6. Your Rights and Data Erasure Requests

While you have rights under applicable data protection laws, requests for data erasure will be processed only upon receipt of your unique identifier. To retrieve your unique ID, please visit: https://sokol.my-k.cloud/whoami

Important:
Only personal data that is directly associated with your unique ID may be considered for deletion. Anonymized data, once processed, is excluded from deletion requests. We reserve the sole right to determine the validity and scope of any deletion request.


7. Data Security and Transfers

We implement industry-standard security measures to safeguard your data, though absolute security cannot be guaranteed. Should your data be transferred outside the European Economic Area (EEA), we will ensure that appropriate safeguards are in place in accordance with applicable laws.


8. Arbitration Clause and Governing Law

Arbitration:
Any dispute, claim, or controversy arising out of or relating to this Policy—including its interpretation, breach, termination, or validity—shall be resolved exclusively by binding arbitration. By using Sokol, you agree to resolve any such disputes through arbitration rather than through litigation.

Governing Law:

This Policy and any disputes arising out of or in connection with it shall be governed by and construed in accordance with the laws of Slovenia. All arbitration proceedings will take place in Slovenia.


9. Changes to This Privacy Policy

KSoft.TECH reserves the right to update or modify this Policy at any time without notice. It is your responsibility to review this Policy periodically. Your continued use of Sokol after any changes constitutes your acceptance of the revised Policy.


10. Contact Information

For any inquiries regarding this Policy or your personal data, including data erasure requests, please contact us at: Email: hello [at] ksoft.tech