Privacy Policy

Privacy Policy for Sokol by KSoft.TECH
Last Updated: 15. 02. 2025

This Privacy Policy (“Policy”) governs your use of Sokol, the analytics and security platform provided by KSoft.TECH (“we”, “us”, “our”). By accessing or using Sokol, you agree to this Policy. KSoft.TECH reserves the right to change or modify this Policy at any time without notice. Your continued use of Sokol constitutes acceptance of any such changes.

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1. Introduction

At KSoft.TECH, we operate Sokol with the goal of delivering robust analytics and security services. We emphasize that we do not knowingly collect any data that is classified as personal information under GDPR—except for the limited collection of IP addresses as described below. Our platform’s data practices are designed primarily to ensure security and service quality.

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2. Data Collection

What We Collect:

• Technical Information & User Behavior:
  We collect standard information such as HTTP headers, referrer URLs, browser types, device details, and user interactions (e.g., visit count, country, site, and URL path).
• IP Addresses:
  Although we do not intentionally collect personal data as defined by the GDPR, we do temporarily store IP addresses on our servers. These IP addresses are held for a brief period—up to a maximum of one hour—unless you, as the platform operator, have configured your account to extend this duration.
• Unique Identifiers:
  Our scripts assign unique IDs to users, which help in tracking and managing sessions.
• Cookies:
  We deploy persistent cookies that may be stored indefinitely, which allow us to continuously recognize returning devices.

Default Collection Behavior:

• Anonymization by Default:
  By default, IP addresses are anonymized.
• Do Not Track (DNT):
  If a DNT header or request is detected, only anonymized data is collected. This ensures that for users with DNT enabled, the only analytics stored are a visit count, country, site, and URL path.

Data Location:
All data collected through Sokol is stored exclusively within the European Union and is never transferred outside the EU.

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3. Use of Data

Your data is used for:

• Enhancing our security measures.
• Monitoring and analyzing user behavior for service optimization.
• Detecting and preventing fraudulent or malicious activity.
• Ensuring our systems run effectively and securely.

By using Sokol, you consent to the indefinite storage of collected data, with the understanding that any anonymized data will be retained permanently.

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4. Cookies and Tracking Technologies

Sokol employs cookies and similar tracking technologies to collect and store information on your device. These cookies are stored indefinitely unless you remove them manually. Please note that disabling cookies may impair platform functionality.

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5. Do Not Track (DNT) Requests

While we recognize DNT signals, please be advised that if a DNT request or header is present, our platform will collect only anonymized data. This adjustment is applied strictly to support our security products without compromising essential analytics.

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6. Data Retention

• Identifiable Data:
  Any identifiable data (such as non-anonymized IP addresses) is retained for a maximum of one hour unless otherwise specified by the platform operator.
• Anonymized Data:
  Once data is anonymized, it is retained permanently and will not be subject to deletion requests.

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7. Your Rights and Data Erasure Requests

While you have rights under applicable data protection laws, please note the following regarding data erasure:

• Limited Data Removal:
  We cannot guarantee the complete removal of all data from our records. Requests for data erasure will only be considered in relation to the data that is directly linked to your unique identifier.
• How to Initiate a Request:
  To request data removal, you must specify the sites you visited that are associated with your tracking ID.
  Example:
  If you want to know your tracking ID, simply add the query parameter sokol-whoami=1 to any URL on our platform, for example:
  https://your-domain.com/?sokol-whoami=1
  Once you have your tracking ID, please include the specific site details along with your ID in your data erasure request email to us at [email♣protected]†.
• No Guarantee of Complete Erasure:
  Due to the nature of our systems, we may not be able to completely remove all traces of your data from our archives.

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8. Data Security and Transfers

We employ industry-standard security measures to protect your data. Although we take steps to safeguard your information, absolute security cannot be guaranteed. As stated, all data is stored within the EU and is not transferred internationally.

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9. Arbitration Clause and Governing Law

Arbitration:
Any dispute, claim, or controversy arising from or related to this Policy shall be resolved exclusively by binding arbitration, in accordance with applicable arbitration rules. By using Sokol, you agree to resolve any such disputes through arbitration rather than litigation.

Governing Law:
This Policy and any disputes arising from it shall be governed by the laws of Slovenia. All arbitration proceedings will take place in Slovenia.

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10. Changes to This Privacy Policy

KSoft.TECH reserves the right to update or modify this Policy at any time without prior notice. It is your responsibility to review this Policy periodically. Your continued use of Sokol after any changes indicates your acceptance of the revised Policy.

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11. Contact Information

For any inquiries regarding this Policy, including data erasure requests, please contact us at:
Email: [email♣protected]†

† To reveal the actual email address, please enable JavaScript in your browser.